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Privacy Policy AnD Terms & Conditions 

In this Privacy Policy, “We”, “Us” and “Our” mean Knotsology and Bonnie Rose Aherin, ACMT. We are firmly committed to protecting your privacy and aim to be clear when we collect your information and use it only as you would reasonably expect.


Type of Information
We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Why Do We
Collect Information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How Do We Collect
and Store Information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How Do We Communicate with
Site Visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How Can You Amend Your Information or
Withdraw Your Consent

If you don’t want us to process your data anymore, please contact us at

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Terms & Conditions

Your Health

It is important that you inform me, Bonnie Rose Aherin, ACMT, of any significant past or present medical or psychological conditions as these may affect your suitability for treatment. If you are unsure or have any concerns you should seek advice from your GP or consultant. If you book further sessions you must mention any significant health issues that arise, especially if you know or the possibility exists that you may be pregnant or have any contagious or infectious condition. Please do not attend sessions while under the influence of alcohol or drugs.


Cancellation & Non-attendance Policy

If you need to cancel a session, no fee is due if more than 24 hours’ notice is given. If you give less than 24 hours’ notice of cancellation the full fee is payable. If you fail to attend a session without notice, the full fee is payable. Please arrive on time for your session. If you arrive late I will endeavour to give you the full amount of time, but this may not always be possible. If this happens, the full fee is still payable.


Comfort & Respect

Please mention during the session if anything feels painful or uncomfortable or if the treatment is not how you would like it. I reserve the right to terminate a session in the event of abusive or inappropriate behaviour.

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